This Privacy Policy describes how the website https://sensei.ua/ (hereinafter the “Website”) collects, uses, and protects your personal information. We respect your right to privacy and strive to protect your personal data in accordance with the Law of Ukraine “On Personal Data Protection” and international standards (GDPR).
1. Who Collects the Data
The personal data controller is:
- Ekotech KO LLC
- Contact email: info@sensei.ua
- Registered address: 8A Antonova St., Chaiky village, Bucha district, Kyiv region, 08135, "Sensei" Business Center
2. What Data We Collect
We may collect the following information:
- Data you provide voluntarily: name, phone number, email address (via feedback forms, consultation requests, or system cost estimate requests).
- Automatic data: IP address, browser type, session duration, pages you visited, cookie data.
3. Purpose of Data Collection
Your data is used for:
- Providing consultations on air conditioning equipment.
- Preparing commercial proposals and calculations.
- Setting up and displaying relevant advertising (retargeting via Meta Pixel and Google Ads).
- Analyzing Website performance via Google Analytics services.
4. Use of Cookies
The Website uses cookies to improve the user experience and analyze traffic. You can disable cookies in your browser settings, but this may affect the functionality of certain sections of the Website.
5. Sharing Data with Third Parties
We do not sell your data to third parties. However, we may process the following categories of data:
- Identification data: first name, last name, date of birth, gender
- Contact data: email address, phone number, postal address
- Usage data: information about how you use our services
- Transaction data: payment information, purchase history
- Marketing data: your preferences regarding marketing communications
6. Data Protection and Retention Period
We apply technical security measures (including SSL encryption) to protect your data from unauthorized access. Data is stored for as long as necessary to achieve the purposes specified in this Policy, or until you request its deletion.
Cookies and Tracking Technologies. Our Website uses cookies to provide basic functionality, analyze traffic, and configure personalized advertising. This helps us understand user behavior so we can improve the interface and our offers. You can manage cookie settings in your browser, but disabling them may limit access to certain features of the Website.
7. Your Rights
You have the right to:
- Know what data we store about you.
- Request correction or deletion of your personal data.
- Withdraw consent to data processing at any time.
8. Changes to the Policy
We reserve the right to update this Policy. Changes take effect from the moment they are published on this page.