Sensei Brand

The key to comfort
in your house

The Sensei brand has been operating on the air conditioning market since 2006. We are engaged in the production of climate control equipment for residential and commercial premises. Products are designed subject to the climatic conditions of each region so that they meet individual consumer requirements. We opt for the best components for our air conditioners; therefore, you can be sure of their performance and reliability.

Technology

Technology
comfort

We guarantee impeccable quality and comfort technologies that will improve the quality of your life. The Sensei brand represents inverter air conditioners with low energy consumption (30-40%). The climate control equipment is suitable for room heating and cooling, and corresponds to the highest class of energy efficiency A+++. Our parts guarantee maximum cooling and heating speed with minimum noise.

History

Background

Time-proved quality

We have been pushing the boundaries of innovation for 14 years. Our main mission was to develop the equipment that will make your life comfortable. We work throughout Ukraine and have already entered the foreign market, however, we do not rest on our oars. Over the years of operation, we have defined which factories produce high-quality components, and found responsible partners.

Warranty

Warranty

Time-proved quality

Our manufacturer gives a 2-year warranty for the air conditioners. We have a competent service team based in various parts of the country to ensure prompt fixing of any problems. In case of annual maintenance by our technicians, you can get an extended warranty for 5 years. The guaranteed service life of air conditioners is 10 years.

Production

Manufacture

Own manufacture

Air conditioning systems are produced at own production facilities of Sensei company. Our team unites experienced engineers, installers and managers. We use innovative technologies and follow the global brands to keep up with the times. Own production prevents numerous mistakes and ensures delivery of a fully functioning product to the consumers.

We have a lot to be proud of

For more than 10 years, we confidently hold the position of one of the leading manufacturers of climatic equipment in Ukraine

12%

of air conditioners sold in Ukraine are manufactured by Sensei

14years

We have been producing the best climatic equipment

230thousand

Consumers in Ukraine have preferred Sensei climate eqipment

12%

of air conditioners sold in Ukraine are manufactured by Sensei

The Sensei technique has already been chosen

Warranty registration

  • Product registration
  • Warranty guide
Product registration

Thank you for choosing our shop and for your purchase! Here you can register the purchased climate control equipment to receive a 5-year warranty.

Attention! You can find most of the information required for registration on the product packaging.

  • If you cannot fill out the registration form completely, then the official warranty is provided for two years subject to a correctly completed warranty card (attached to the sales receipt during the purchase).
  • You can get a warranty for 5 years, provided that the product is installed by an authorized technician with a personal certificate. You can verify validity of the certificate on the page.

Important! Please note! A prerequisite for the warranty is an annual maintenance performed under a contract concluded by and between you and the technician. Each maintenance performed is recorded in the contract.

Warranty guide

We guarantee quality and good performance of our equipment, and absence of defects, subject to observation of the rules of operation and regular maintenance. The warranty takes effect on the day of the product sale, as indicated on the sales receipt. During the warranty period, we deliver all necessary components to the buyer and carry out any repair work if the equipment failure is the manufacturer’s fault. This fact should be confirmed by the official service department.

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Warranty card

Types of official guarantee

2 years

Official Manufacturer Warranty

When you purchase a product from an authorized Sensei dealer, you can get a 2-year warranty. An important condition for setting the warranty period is the correct completion of the warranty card and issue of a sales receipt. A 2-year warranty applies to the products:

  • Household/semi-industrial/industrial air conditioners
  • Multisplit systems
  • Heat pumps

5 years

Extended Manufacturer Warranty

A prerequisite for an extended warranty for a product purchased from an authorized Sensei dealer is the correct completion of the warranty card, conclusion of an agreement with an authorized installer, issue a sales receipt and registration on the website. You can get an extended warranty for a period of 5 years for all types of products:

  • Household/semi-industrial/industrial air conditioners
  • Multisplit systems
  • Heat pumps